Free Shipping
Include Ascot, Pocket Square, and Cufflinks and Lapel Pin
Material: 100% Handmade Silk
SHIPPING INFORMATION
We ship via DHL, FedEx, USPS, UPS, and ePacket, and we will choose the most suitable shipping method based on your delivery address.
Shipping Options
Delivery to the U.S.:
Standard Shipping (10–20 business days): Free
Express Shipping (5–7 business days): $20
Delivery to other countries/regions:
Standard Shipping (10–20 business days): Free
Fast Shipping (4–7 business days): $20
Order Processing:
Orders are usually processed and shipped within 2 business days.
If there are any issues—such as an item being unexpectedly out of stock or missing required order information—we will contact you via email within 2 business days.
Additional Information:
We do not ship to military addresses (APO/FPO/DPO).
Any customs duties or import taxes will be fully covered by us—you won’t have to pay extra.
Track Your Order:
a.Click "Here" and check your shipping information
b.Use the “Track Order” link in the footer.
c.Or email us at service@ties2you.com and we’ll be happy to help.
How do I change my purchase items?
Before shipping: You can email us to change your item to any other design available on our website.
After receiving your order: Please return the original package. We will send the replacement item once we receive your return.
Note:
Clearance or Special Sale items are not eligible for return or exchange.
For non-quality-related exchanges, customers are responsible for shipping costs.
What is your return and exchange policy?
Our return and exchange policy lasts 30 days from the date you receive your item(s). If 30 days have passed, we unfortunately cannot offer a refund or exchange.
To be eligible for a return:.
Items must be unused, in the same condition, and in the original packaging.
All returns/exchanges must include the original receipt, and any refunds will be made to the original form of payment.
If there is a problem with your order, please contact us via email or through our contact page before returning the product. Do not ship any items back without authorization.
If you receive a defective or incorrect product:
Please keep the item and all packaging.
With your cooperation and photos, we will investigate and send any necessary replacements.
Shipping Costs:
For non-quality-related returns, customers are responsible for return shipping.
If the item is defective or incorrect due to our mistake, we will cover the shipping costs.
Customers will only be charged once for shipping costs (this includes returns).
No restocking fees will be charged.
We typically process refunds within 48 hours after receiving your return.
All returned items will not be resold under any circumstance.
Note: Clearance or Special Sale items are non-returnable and non-exchangeable.
How do I return an item?
If you'd like to return an item:
Please securely pack your merchandise and contact us at service@ties2you.com.
We will send you a return label and further instructions.
Return Receiver: Ties2you Customer Service
Return Address: 48 Bayside Drive, Palm Coast, Florida, 32137, United States
If the return is caused by the customer, you will be responsible for shipping costs.
If the return is due to our error (e.g., defective or incorrect items), we will bear the return shipping.
How do I cancel my order?
Our order processing time is typically within 2 business days.
If you wish to cancel your order, please contact us as soon as possible:
If your order has not been shipped, we will cancel it within 1–2 business days.
If the order has already been shipped, you may return or exchange the item within 30 days of receipt, following our return and exchange policy.
