1. How do I exchange a purchase?

Before shipping, you can email us and change to any one design in our website.

After receive, please return the original package. We will resend after we receive returned package.

Note: For Clearance or Special Sale items, we don't accept Exchange /Return.

2. What is your website return and exchange policy?

If you are not completely satisfied, you may return or exchange your purchase within 90 days within 90 days from the original date of purchase.

All returns/exchanges must be accompanied by the original receipt and any refunds will be made in the original form of payment. 

Note: For Clearance or Special Sale items, we don't accept Exchange /Return.

3. How do I return an item?

If you'd like to return items, please securely pack your merchandise and contact us at service@ties2you.com, we will send you return label.

Return Receiver: Ties2you Customer Service

Return Address: 41 logistics Blvd, Suite A-2  #10590857 ,  Walton  Kentucky  41094  US 

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.