It is recommended to purchase with the necktie.
SHIPPING INFORMATION
Our shipping method is DHL,FedEx,USPS,UPS,epacket. We will also choose the best shipping method upon your address.
Deliver to US :
$20: Express Shipping (5-7 Business Days)
Free: Standard Shipping (10-20 Days)
Deliver to other address outside US :
$20: Fast Shipping (4-7 Business Days)
Free: Standard Shipping (10-20 Days)
How do I track my order?
a.Click "Here" and check your shipping information
b.You can track your order online by selecting the order status link in the footer
c.You also can check the status of your order by emailing us at service@ties2you.com
How do I change my purchase items?
If before shipping, you can email us and change to any one design on our website.
If after you received, please return the original package. We will resend after we receive the returned package.
Note: For Clearance or Special Sale items, we don't accept Exchange /Return.
Ps. Freight charges shall be borne for non-quality problems.
What are your website return and exchange policy?
Our policy lasts 14 days. If 14 days have gone by since you receive the item(s), unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If your order has a problem, contact us by email or through the contact page. DO NOT ship back products without authorization through the return process. We can resolve all issues with you quickly and with personal attention.
If you receive your product from us with the above issues, please hold the product and all packaging. With your cooperation and photo of your package and item(s), we will investigate, offer a solution and ship out any replacements needed.
The customer is responsible for associated shipping costs unless products are defective or wrong.
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
All returns/exchanges must be accompanied by the original receipt and any refunds will be made in the original form of payment.
Note: For Clearance or Special Sale items, we don't accept Exchange /Return.
How do I return an item?
If you'd like to return items, please securely pack your merchandise and contact us at service@ties2you.com, we will send you a return label.
Return Receiver: Ties2you Customer Service
Return Address: 48 Bayside Drive Palm Coast, Florida, 32137 United States
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
How do I cancel my order?
Our order processing time is typically within 24 hours. If you wish to cancel your order, please contact us promptly. If the order has not been shipped, we will process your cancellation within 1-2 business days. If the order has already been shipped, you may return or exchange the item within 14 days of receipt, subject to our return and exchange policy.
